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Terms and Conditions

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Please read these Terms and Conditions carefully before using the Tailored Timberworks website operated by Tailored Timberworks, a company based in New Zealand.

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Acceptance of Terms
By accessing or using the T
ailored Timberworks website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our website.

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Product Information
a.  We make every effort to provide accurate and up-to-date information regarding our products. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, images, or specifications displayed on our website.


b.  The colors and appearance of our products may vary slightly due to natural variations in wood and individual monitor settings.

Orders and Payment


a.  All orders placed through our website are subject to acceptance and availability.
b. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in pricing or product information, or suspected fraudulent activity.


c.  Prices listed on the website are in the currency of New Zealand dollars (NZD) and are exclusive of any applicable taxes or shipping charges.


d.  Payment for orders must be made in full at the time of purchase through the provided payment methods on our website.

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Shipping and Delivery
a.  We offer shipping within New Zealand and, subject to availability, to select international destinations. Please refer to our Shipping Policy for further details on rates, delivery times, and available destinations.


b.  We are not responsible for any customs duties, taxes, or fees that may be imposed by the destination country for international orders.

Returns and Exchanges


a.  We strive to ensure the satisfaction of our customers. If you are not completely satisfied with your purchase, please refer to our Returns and Exchanges Policy for instructions on how to return or exchange an item.


b.  Please note that certain items, such as custom-made or personalized products, may not be eligible for return or exchange.

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Intellectual Property
a.  All intellectual property rights, including but not limited to copyrights and trademarks, related to the content and materials on the Tailored Timberworks website are owned or licensed by Tailored Timberworks. You may not use, reproduce, or distribute any content from our website without our prior written permission.

Limitation of Liability


a.  Tailored Timberworks shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our website or any products purchased through our website.


b.  We do not assume any responsibility for any damages or losses incurred as a result of the use or misuse of our products.

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Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of laws provisions.

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Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@tailoredtimberworks.co.nz or call us.

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These Terms and Conditions were last updated on 07/2023.

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